For Consumers

BBB Reliability Report for

Guardian Self Defense & Security Products

A BBB Accredited business since 06/15/2007.

BBB Rating A

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about Guardian Self Defense & Security Products:

BBB Accreditation

BBB Rating

Business Contact and Profile

Products and Services

Licensing

Customer Complaint History

BBB Program Participation

Government Actions

Advertising Review

BBB Copyright and Reporting Policy

BBB Accreditation

Guardian Self Defense & Security Products has been a BBB Accredited business since June 2007. This means it supports BBB's services to the public and meets our BBB Accreditation standards.

BBB Rating for Guardian Self Defense & Security Products

Based on BBB files, Guardian Self Defense & Security Products has a BBB Rating of A on a scale from A+ to F.

Reasons for this rating include:

Length of time business has been operating.

Click here for an explanation of BBB Ratings

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Business Contact and Profile for Guardian Self Defense & Security Products
Name:	Guardian Self Defense & Security Products
Phone:	(800) 928-8343
Address:	37314 North Red Oak Drive
	Prairieville, LA 70769
Website:	www.guardian-self-defense.com
	www.guardian-surveillance-cameras.com
Original Business Start Date:	April 2005
Principal:	Mr Bryan J Buckner, Owner
Customer Contact:	Mr Bryan J Buckner, Owner
Incorporated:	LA
Employees:	4
Type of Business:	Self Defense
BBB Accreditation:	Guardian Self Defense & Security Products is a BBB Accredited business.

Products and Services of Guardian Self Defense & Security Products

This company offers self-defense & personal security products.

Licensing for Guardian Self Defense & Security Products

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Customer Complaint History for Guardian Self Defense & Security Products

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 1 complaint about Guardian Self Defense & Security Products in the last 36 months, our standard reporting period. Of the total of 1 complaint closed in 36 months, 1 was closed in the last year.

Refund or Exchange Issues
	Resolved
		1 -	Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.

BBB Program Participation

Guardian Self Defense & Security Products participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

Government Actions

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with Guardian Self Defense & Security Products, please let them know that you contacted BBB for a BBB Reliability Report.

BBB Definition:

report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.

BBB Definition:

Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.

BBB Definition:

BBB Accreditation standards - This means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

BBB Definition:

scale -
BBB Rating Scale
A+
A
A-
B+
B
B-
C+
C
C-
D+
D
D-
F

BBB Definition:

resolved - The company resolved the complaint issues.

BBB Definition:

Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.

BBB Definition:

Resolved - The company resolved the complaint issues.

BBB Definition:

arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp

BBB Definition:

BBBOnLine - A national BBB dispute resolution program offered to companies who transact business via the Internet and allows the company to display BBBOnLine Reliability Seal. Refer to https://www.bbbonline.org/reliability/Rel_EN.asp for a fuller description of the program and eligibility requirements.