BBB Business Review
BBB Accredited Business since 10/15/2011
Dixie RV Superstores
Phone: (225) 567-4424Fax: (225) 567-4483View Additional Phone Numbers10241 Destination Drive, Hammond, LA 70403www.dixierv.com
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BBB Accreditation
A BBB Accredited Business since 10/15/2011
BBB has determined that Dixie RV Superstores meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Dixie RV Superstores' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 12 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Delivery Issues | 1 |
| Guarantee / Warranty Issues | 2 |
| Problems with Product / Service | 9 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Total Closed Complaints | 12 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Louisiana Department of Motor Vehicles7701 Independence Park
Baton Rouge, LA70806
(225) 922-1175
BBB records show a license number of #RP-2011-00140 for this company, issued by Louisiana Department of Motor Vehicles.
Type: Dept of Motor VehiclesType of Entity
Limited Liability Corporation
Contact Information
Principal: Mr Gregory Lala (President)Customer Contact: Mr Stephen Guidry (Vice President of Operations)Number of Employees
125
Business Category
Recreational Vehicles - Dealers, Recreational Vehicles-Repair & Service, Recreational Vehicles - Equip., Parts, Supplies
Products & Services
This company offers motor homes & travel trailer sales, service & parts.
Alternate Business Names
Dixie MotorsBBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.Industry Tips
Automobile Purchases & ServiceLocationsX
1 Locations
-
10241 Destination Drive
Hammond, LA 70403Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in . Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Dixie RV Superstores is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.