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          La Z Boy Furniture Gallery has 1 locations, listed below.

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            Business ProfileforLa Z Boy Furniture Gallery

            Furniture Stores
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/4/1996

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers home furnishings.

            Business Details

            BBB File Opened:
            12/4/1996
            Years in Business:
            28
            Business Started:
            2/1/1996
            Business Started Locally:
            2/1/1996
            Accredited Since:
            12/4/1996
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 00472652 for this business, issued by EBRP Department of Tax & Revenue

            These agencies may include:

            EBRP Department of Tax & Revenue

            222 St Louis Street, Room 404

            Baton Rouge LA 70802

            (225) 389-3084

            Type of Entity:
            Sole Proprietorship
            Number of Employees:
            12
            Alternate Business Name
            • C.J. Fox, Ltd.
            Contact Information

            Principal

            • Mr. Mark Hunt, President

            Customer Contact

            • Mr. Mark Hunt, President
            Additional Contact Information

            Fax Numbers

            • (225) 295-1340
              Primary Fax

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/28/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I purchased a La-Z-Boy recliner/lift chair in October 2021. At the time of purchase I was told the chair was warranted for 12 months labor and 36 months parts. In October 2023, I lost power to my house and the backup battery did not work. As I am handicapped, I needed to call EMS to help me out the chair. The chair works fine on direct current but the transformer to convert it to battery backup does not work. I called the store and was told they do not handle warranty work and was referred to AHS Comfort Care. I had to pay $177.00 up front for labor. They sent out a tech to look at the chair. He told me I didn't have battery backup cause they don't make chairs like that. He finally listened to me and removed the transformer. He said he doesn't carry that part but would order it to be sent to me. He has been here 3 times without the part. Comfort Care resources out to a company called Servco. They said Servco has to send them a request to order the part. Servco says the the tech has neve told them a part was needed.. Laz Boy told me they are not responsible for warranty work. So besides the $2,000.00 I paid for the chair, I'm also out $177.00 for labor and my time of for 3 house calls and the 10/15 calls to service numbers. I just want my chair fixed. Or return my $177.00 and I'll order the part from Amazon for $129.00
            Read More

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ethel H

            1 star

            08/25/2023

            On 06-21-2023, Comfort Care (lazy boys new repair center) effected the installation of a tall man’s base to my rocker/recliner. Structurally mechanics of chair remain intact and the chair is raised level by 1-1/2” based upon prior purchases of same. Unfortunately the mechanics of chair were damaged but the chair is desparitely needed and used by me a cancer patient with numerous bone fractures and heavy lower leg edema. As of today 06-26-23 and after numerous contacts I have not received promised phone call to even set up repair appointment.

            Local BBB

            BBB of South Central Louisiana

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