BBB Accredited Business since 02/03/1986
La Capitol Federal Credit Union
Phone: (800) 522-2748Fax: (225) 342-9135PO Box 3398, Baton Rouge, LA 70821-3398
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A BBB Accredited Business since 02/03/1986
BBB has determined that La Capitol Federal Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised La Capitol Federal Credit Union's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Advertising / Sales Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Louisiana Governor's Office of Financial Institutions
8660 United Plaza Boulevard
Baton Rouge, LA70809
National Credit Union Administration
1775 Duke Street
Type: Dept of Banking & Finance
BBB records show a license number of 14568 for this company, issued by National Credit Union Administration. Their web address is http://www.ncua.gov.Type: Dept of Banking & Finance
Type of Entity
Incorporated: January 1961, LA
Contact InformationPrincipal: Mr Michael Hooper (President & CEO)Ms Bonita Brown (Chairman)
Number of Employees
Products & Services
This company offers credit union, financial services.
BBB Program ParticipationLa Capitol Federal Credit Union participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
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