BBB Business Review
BBB Accredited Business since 04/25/1996
Whitney National Bank
Find a Location(225) 383-3781View Additional Phone Numbers445 North Boulevard, Baton Rouge, LA 70802www.whitneybank.com
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BBB Accreditation
A BBB Accredited Business since 04/25/1996
BBB has determined that Whitney National Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Whitney National Bank's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Louisiana Governor's Office of Financial Institutions8660 United Plaza Boulevard
Baton Rouge, LA70809
(225) 925-4660
Federal Department Insurance Corporation
550 17th Street SW
Washington, DC20429
(877) 275-3342
Type: Dept of Banking & Finance
Type: Dept of Banking & Finance
Contact Information
Principal: Mr Troy Hebert (City President - Baton Rouge Area)Ms Paula Broussard (Branch Manager - Industriplex)Ms Carolyn Browning (Branch Manager - Broadmoor)Ms Deborah Day (Branch Manager - Shenandoah)Ms Alexandra Falcon (Branch Manager - Perkins)Ms Lori Johnson (Branch Manager - Central)Ms Terri Lamana (Branch Manager - Airline)Ms Sherry Mely (Branch Manager - Denham Springs)Mr Nick Miller (Branch Manager - Bocage)Ms Dana Mitchell (Branch Manager - Donaldsonville)Ms Ina Navarre (Vice President, Commercial Lending)Ms Bianca Phillips (Branch Manager - Sherwood Forest)Mr Michael Pierce (Branch Manager - Prairieville)Ms Shermaine Richardson (Branch Manager - Gonzales)Ms Patricia Semien (Branch Manager - Government)Ms Julie Terrell (Branch Manager - City Plaza)Ms Fabiola Young (Branch Manager - Plank)Number of Employees
138
Business Category
Banks
Products & Services
This company offers full banking services.
Industry Tips
BBBTips on Business CreditBBBTips on Saving and Investing
Dont Get Taken to the Bank - Protect Your ATM and Debit Cards
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Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in . Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Whitney National Bank is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Banks
BBBTips on Business CreditBBBTips on Saving and Investing
Dont Get Taken to the Bank - Protect Your ATM and Debit Cards
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.