BBB Business Review
BBB Accredited Business since 03/15/2006
Citizens Bank & Trust Company
Find a LocationPhone: (225) 687-1916Fax: (225) 687-9308View Additional Phone Numbers57910 Main Street, Plaquemine, LA 70764-2500
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BBB Accreditation
A BBB Accredited Business since 03/15/2006
BBB has determined that Citizens Bank & Trust Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Citizens Bank & Trust Company's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Louisiana Governor's Office of Financial Institutions8660 United Plaza Boulevard
Baton Rouge, LA70809
(225) 925-4660
The expiration date of this license is 12/31/2012.
Type: Dept of Banking & FinanceContact Information
Principal: Mr Edward B Middleton (President & CEO)Customer Contact: Mr William Blackwood (Senior Vice President)Ms Joycelyn Lamothe (Senior Vice President)Mr Brooks Lewis (Senior Vice President)Mr. Jim Purgerson (Senior Vice President)Number of Employees
65
Business Category
Banks, Insurance Companies
Products & Services
This company offers commercial & personal banking, and insurance.
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LocationsX
2 Locations
-
57910 Main Street
Plaquemine, LA 70764-2500(225) 291-1420Directions
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PO Box 659
Plaquemine, LA 70765-0659Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in . Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Citizens Bank & Trust Company is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Banks
Automobile InsuranceBBBTips on Business Credit
BBBTips on Saving and Investing
Fraudulent Health Insurance a Growing Problem
Dont Get Taken to the Bank - Protect Your ATM and Debit Cards
Travel Insurance - Is it Necessary?
Will Your Auto Insurance Weather the Storm?
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.