Business ProfileforShines Energy Incorporated

I had a very expensive centrally ducted heat pump installed last year by Shines. I had extensive consultation with their sales person who assured me I would qualify for both provincial and federal rebates. This sales person had been working with Shines for 8 years and he recommended the model for me to install. I am now finding out from Efficiency Nova Scotia that the model does not qualify for any rebates. I was very very clear in my meetings with the sales person that I would not be able to afford the system without the rebates and he said don't worry they will come and be based on tons. I was expecting to get about 5K back from the government and this is on my credit card now in good faith costing me monthly interest and I lack the ability to repay it so I believe that Shines should pay me the rebate money I would have received for a comparable model that would qualify for the rebates. This was completely predatory sales tactic and is hurting me very much I have lost my job and am stuck in this mess because I was lied to. I trusted the company to make the proper recommendations to me before letting me spend 18K with them. I expect a cheque for 5k from someone. I can't afford to lose that kind of money.