Business ProfileforScotia HVAC

Do not go with Scotia Hvac for heat pumps. Especially if youre a senior. My 88 year old widowed grandmother got heat pumps from this company for her and her basement apartment which was vacant at the time. They charged her $20,000 for the job and it wasnt installed correctly. I moved into the basement apartment in September 2023 and noticed that my living room is connected to her living room upstairs and bedroom is connected to her bedroom upstairs. Theyre supposed to be seperate and split so she doesnt have to pay for the power for the one heat pump for up and downstairs and I dont have to pay for the other up and downstairs. Theyre different apartments and the heat pumps should never be set up this way. We called for service which we were charged 200 bucks for someone to come out, look at it and say what we already know. Its not hooked up correctly and left. Called the main number again and was always put on mandatory call back but never was called until manager called months later and tried to charge my grandmother more money to fix their mistake. Pretty much blaming an 88 year old senior for not noticing their mess up. 7 months has gone by now and still waiting word on the complete fix. Talked to sales, installers and managers to try to get this fully fixed but they still havent returned my calls/emails or update on when will this be fully done. They took her $20,000 plus another 200 for the service fee and its still not fully done correctly.