Business Profilefor1st Electric Inc.

I reached out to 1st Electric for a free estimate, which they advertise as “free” on their website, business cards, company vehicles, etc. Much to my surprise, several months after receiving the estimates and not proceeding with any services, I received an invoice from this company with a demand amount. With confusion, I reached out to the owner who threatened to send me to collections if not paid. I attempted to resolve this confusion with the owner directly and had not received any response. This week, I was contacted by a third party collections agency demanding payment. This company has fraudulently invoiced/sent me to collections for something they promote as a “free” service they provide. It is my understanding that this is a direct violation of the Canadian Competition Act to promote misleading information for business gain. As such, I am reporting this company to prevent further hardship to other individuals/business as a result of their false advertising for “free estimates”. My credit as a business owner is now in jeopardy. It is my hope that the BBB can provide support in the rectification of this situation. I have been given a deadline of March 5, 2023 for payment before it impacts my credit score.