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          Moncton Motors LP has 1 locations, listed below.

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            Business ProfileforMoncton Motors LP

            New Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            6 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 15/8/2011

            Years in Business: 67

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            Retail Automotive sales and service.

            Business Details

            BBB File Opened:
            18/8/1998
            Years in Business:
            67
            Business Started:
            1/1/1957
            Business Incorporated:
            5/5/2006
            Accredited Since:
            15/8/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Moncton Chrysler Jeep Dodge
            • Moncton Chrysler Superstore
            Business Management
            • Mr. Doug Ellis, Business Manager
            • Mr. Drew Galloway, Dealer Principal
            Contact Information

            Principal

            • Mr. Drew Galloway, Dealer Principal

            Customer Contact

            • Mr. Drew Galloway, Dealer Principal
            Additional Contact Information

            Fax Numbers

            • (506) 857-3902
              Primary Fax

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/03/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            First payment November 22, 2023; financed 2014 ***** *** 1500 sport via online priced at $20,099 "as is". Truck was delivered by a courier on October 25, 2023. Courier gave me a moment to sign the paperwork and left with it. With all the additional fees to the truck, I am now billed with $29,242.05. A part of that fee was the ****** of $30. It was not included in the paperwork. I did not have the opportunity to inspect or test drive the truck before signing. I was not informed about the history or condition of the truck. I did not receive a copy of the paperwork until the following week. The truck was driven less than 10,000kms and now undrivable due to engine failure. I brought it to the auto shop and the technician said the engine needs to be replaced, quoted for $12,100. To replace it with labor costs. I thought I could sell it, but it's not even worth $4000 even if it was drivable. I recently paid out of pocket for ****** report on this vehicle and learned that this vehicle was previously in a collision over $8,400. This was not mentioned by the dealership or included in the paperwork. How is that I have to be open and honest about the vehicle if I want to sell it but a trusting auto dealership can withhold that information when selling me an overpriced unreliable vehicle? I have been scammed and now stuck with such an enormous amount of debt for this ********** deal. There is no warranty on this truck. The paperwork specifically includes only gaskets and seals repair coverage for $2,657. Expires April 25, 2024.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            stephen c

            1 star

            06/03/2024

            After me and my wife bought 12 vehicles from them in 10 years from Moncton ******** we run in to a bunch of different issues from snow tires and rims going missing on our trade in and inspection sticker put on a vehicle that the breaks are with in a close fail and we’re told on the first oil change it needs all new breaks really and before this I my self called for a appointment for a oil change and a safety recall repair they could not find me in the there system. I don’t exist after 12 vehicles and almost a million dollars in vehicles and they can’t find us wow. Your welcome. I know there’s no good customer service but I would settle for bad service at this point and the manager insists on they want long term customers at this point I think they should consider actually giving a little service or act like they care and actually do it not what there going to do or like to do and not passs the buck back and forth between them and ******** the buck stops and the dealer and the manager Very sad I did enjoy dealing with them but I not sure what happened it’s really bad

            Local BBB

            Better Business Bureau Serving the Atlantic Provinces

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