The truth about Angie’s List, Yelp, and more

September 30, 2013

Online ratings services promise unbiased reviews of local businesses. Do they deliver?

Need to find a good plumber, hairdresser, or auto mechanic? If you’re like a lot of people, you’re happy to turn to online ratings services to get a recommendation.

Sure, it can be convenient to find out what others think of a handyman’s skills before you hire him to retile your kitchen. But how trustworthy are the opinions?

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