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Better Business Bureau ®
Start With Trust®
In Metro Atlanta, Athens and NE Georgia
Getting Bugged? Make Sure Your Pest Management is Handled by a Pro
April 17, 2013
Take the time needed to select a reputable business, and make sure you’re doing business with someone you trust.

BBB and NPMA recommend the following tips for finding a qualified pest management professional:

Check them out. Evaluate pest control professionals and companies that are members of national, state or local associations. Always check out the business’ BBB Business Review at bbb.org first and visit Pestworld.org to find a local professional. Ask friends and neighbors to recommend pest control companies they have used successfully and ask how satisfied they were with the service.

Always deal with a qualified and licensed pest management company. Ask to see the license or other credentials of the pest control professional that comes to solve your pest problem.

Don’t rush. If a sizable amount of money is involved, get bids from several pest management companies. Since you are paying for professional knowledge as well as skillful application of pesticides, look for someone whose judgment you can trust.

Understand before you sign. Before signing a contract, be sure to fully understand the nature of the household pest to be exterminated, the extent of the infestation, and the work necessary to solve the problem. Find out if the pest control company has liability insurance to cover any damages to your house or furnishings during treatment. If a guarantee is given, know what it covers, how long it lasts, what you must do to keep it in force, and what kind of continuing control, prevention and management are necessary.

Don’t fall for high-pressure sales tactics. Buy value, not price. Beware of companies that offer bargains that sound too good to be true. Be wary of companies that come to your home uninvited and offer to give your house a free inspection for pests or press you for immediate and/or costly treatments.

For more home improvement tips you can trust, visit bbb.org.

Homeowners can also call state pest control regulatory agencies for information regarding the status of pest management companies. In most states the regulatory agency is the State Department of Agriculture.