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This Business is not BBB Accredited

Rheem/Ruud Manufacturing - Water Heaters (Headquarters)

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(770) 351-3000View Additional Phone Numbers1100 Abernathy Rd NE Ste 1400, AtlantaGA 30328-5654http://www.rheem.comView Additional Web Addresses

0 People Trust Rheem/Ruud Manufacturing - Water Heaters

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BBB Accreditation

Rheem/Ruud Manufacturing - Water Heaters is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Rheem/Ruud Manufacturing - Water Heaters' rating include:

  • Advertising issue(s) found by BBB.

Factors that raised Rheem/Ruud Manufacturing - Water Heaters' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 151 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

151 complaints closed with BBB in last 3 years | 73 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues1
Guarantee / Warranty Issues54
Problems with Product / Service95
Delivery Issues0
Total Closed Complaints 151

Additional Information

BBB file opened: 05/04/2007Business started: 01/01/1955
Contact Information
Principal: Ms. Linda Collins (HVAC Products) Larry Barrow April Jackson (Manager)
Number of Employees


Business Category

Water Heaters - Wholesale & Manufacturers, Heating Equipment, Air conditioning & Heating Contractors - Residential, Air Conditioning Supplies & Parts

Alternate Business Names
Rheem Heating & Cooling, Rheem Manufacturing, Rheem Manufacturing - HVAC, Rheem Manufacturing Company, Rheem Sales Co, Rheem Sales Company, Ruud Heating & Cooling
Industry Tips
Air Conditioning Service and Maintenance
Dont Get Burned by Furnace Fraud
Heating Your Home
Safety Considerations When Using Kerosene Heaters

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