This Business is not BBB Accredited
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Rheem/Ruud Manufacturing - Water Heaters is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Rheem/Ruud Manufacturing - Water Heaters' rating include:
- Advertising issue(s) found by BBB.
Factors that raised Rheem/Ruud Manufacturing - Water Heaters' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 151 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||54|
|Problems with Product / Service||95|
|Total Closed Complaints||151|
Contact InformationPrincipal: Ms. Linda Collins (HVAC Products) Larry Barrow April Jackson (Manager)
Number of Employees
Water Heaters - Wholesale & Manufacturers, Heating Equipment, Air conditioning & Heating Contractors - Residential, Air Conditioning Supplies & Parts
Alternate Business NamesRheem Heating & Cooling, Rheem Manufacturing, Rheem Manufacturing - HVAC, Rheem Manufacturing Company, Rheem Sales Co, Rheem Sales Company, Ruud Heating & Cooling
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