BBB Business Review
BBB Accredited Business since 06/24/2011
Hotels Etc., Inc.
(877) 967-7283View Additional Phone Numbers910 Athens Hwy Ste. K-214, Loganville, GA 30052 Send email to Hotels Etc., Inc.www.hotelsetc.com
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BBB Accreditation
A BBB Accredited Business since 06/24/2011
BBB has determined that Hotels Etc., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- Complaints against this business are handled by another BBB.
Customer Complaints Summary
BBB Serving Metro Atlanta, Athens & Northeast Georgia no longer processes complaints against this company. Any complaints are directed to BBB serving Clearwater, FL for processing. For a full report contact BBB located in Clearwater, FL at (727) 535-5522 or http://westflorida.bbb.org. Prior to 04/13/2012 this company's complaints were handled locally. The following data represents complaints processed by this BBB prior to 04/13/2012.
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 2 |
| Billing / Collection Issues | 1 |
| Delivery Issues | 1 |
| Problems with Product / Service | 6 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 10 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topType of Entity
Corporation
Incorporated: December 2007, GA
Contact Information
Principal: Mr. Shawn Pigg (CEO)Mr. Jack Mathew (Manager)Number of Employees
2
Business Category
Travel Clubs, Hotels - Reservations, Hotels
Alternate Business Names
Hotels Etc.Industry Tips
BBBTips On Airline TravelBBB Warns of Deceptive Travel-Related Promotions
Business Travel Costs
Getting the Best Hotel Rate
Vacation and Travel
LocationsX
1 Locations
-
910 Athens Hwy Ste. K-214
Loganville, GA 30052Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Hotels Etc., Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Travel Clubs
BBBTips On Airline TravelBBB Warns of Deceptive Travel-Related Promotions
Business Travel Costs
Getting the Best Hotel Rate
Vacation and Travel
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.