BBB Business Review
This Business is not BBB Accredited
Vacations & Resorts
(404) 828-0907 (Disconnected)View Additional Phone Numbers931 Monroe Dr NE Ste A102 # 423, Atlanta, GA 30308-1795http://www.vacations-and-resorts.com! There is an alert for this business !
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BBB Accreditation
Vacations & Resorts is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 28 |
| Billing / Collection Issues | 1 |
| Delivery Issues | 1 |
| Problems with Product / Service | 37 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 67 |
Additional Complaint Information
We are receiving complaints from consumers indicating the company has contacted them with promises that they have buyers interested in purchasing their timeshare properties. The consumers are required to pay an upfront fee. Complaints allege the promises are not kept once the money has been paid. Some consumers report they have experienced problems contacting the company as well. The address provided for the company appears to be a mail drop location.
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topBusiness Category
Timeshare Resale and Rental Marketing, Vacation Rentals
Alternate Business Names
Timeshare GoldlineIndustry Tips
BBB Warns of Deceptive Travel-Related PromotionsReselling Your Timeshare
Timeshare Scams Can Bilk the Unsuspecting
Vacation and Travel
LocationsX
1 Locations
931 Monroe Dr NE Ste A102 # 423
Atlanta, GA 30308-1795(404) 828-0907
(877) 484-3027Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Vacations & Resorts is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Timeshare Resale and Rental Marketing
BBB Warns of Deceptive Travel-Related PromotionsReselling Your Timeshare
Timeshare Scams Can Bilk the Unsuspecting
Vacation and Travel
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
According to information in BBB files, this company is no longer in business. If you have an unresolved dispute with this company you may wish to seek legal advice.