This Business is not BBB Accredited
Cypress Communications, Inc.
Phone: (404) 869-2500Fax: (404) 869-2525View Additional Phone Numbers4 Piedmont Ctr NE Ste 600, Atlanta, GA 30305-4614
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Cypress Communications, Inc. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Cypress Communications, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Contact InformationPrincipal: Mr. Stephen Schilling (President & CEO)Ms. Lisa Alston-Barksdale (Lead Accountant)Mr. Dale Bennett (Senior VP of Field Operations Southeast/West)Mr. Michael Blair (Senior VP of Field Operations/Northeast)Mr. Scott Drake (Executive VP & CFO)Mr. Frank Grillo (Executive VP of Marketing and Customer Support)Mr. John Harwood (Vice President & General Counsel)Mr. Mark Herold (VP of Human Resources)Mr. Jorge Rosado (Executive VP of Engineering & Network Operations)
Number of Employees
Alternate Business NamesCypress Communications
Industry TipsBeware of Fraudulent International Phone Calls
Changing Wireless Carriers? You Can Now Keep the Same Number
Prepaid Cell Phone Services
Protecting Your Long Distance Service