Business ProfileforJacobs Administrative Services

MY NAME IS *************************** AND I AM A PROUD ************* MILITARY VETERAN...ON MAR 22 2022, I HAD MY ***ES PREPARED BY JACOBS *** SERVICES BY AN EMPLOYEE NAMED ******... I WAS TOLD ON THAT DAY THAT I WOULD RECEIVE $1,672.00 TOTAL(STATE AND FEDERAL)...I WAS TOLD BY MS ****** THAT THE *** FOR HER SERVICES WAS $300 DOLLARS...I DID NOT PAY OR AUTHORIZE THE $300 PURCHASE ON SAID SERVICES TIL APR 18 - THE FINAL DAY TO FILE ***ES...I DISCOVERED ON APR 19 2022 THAT MS ****** AND/OR HER STAFF HAD ALREADY DECIDED TO CHARGED ME OVER $700 DOLLARS FOR PROCESSING THE *** RETURN...I DID NOT AND STILL HAVE NOT AUTHORIZED THIS APROXIMATELY $700 DOLLAR PROCESSING ***...I ONLY RECEIVED ABOUT $900 DOLLARS FOR MY *** RETURN...I WAS TOTALLY CAUGHT OFF GUARD BY THIS SCAM OF THEIRS...NO ONE TOLD ME THAT THIS METHOD OF PAYMENT EVEN EXISTED..I HAVE BEEN FILING ***ES SINCE **** AND NO COMPANY/AGENCY HAS EVER PROCESSED A *** RETURN WITHOUT THE PAYMENT FIRST...MS ****** AND HER STAFF HAVE THEIR OWN WAY OF DOING PEOPLE WRONG....I WOULD LIKE TO BE RE-IMBURSED THE DIFFERENCE FOR THIS SCAM ( $1672-$900= $762)..MS ****** WAS RUDE AND UNPROFESSIONAL TOWARDS ME OVER THE ***** AND SHOWED NO COMPASSION OR SYMPATHY AND HUNG UP ON ME...I JUST WANTED TO STATE TO HER MY POSITION/POINT OF VIEW ON WHAT HAPPENDED....MS ****** KEPT INTERUPTING ME AND TALKING WHILE I WAS TALKING...I WILL NEVER USE THEIR SERVICES FOR ANYTHING AT ALL....THIS COMPANY IS A SCAMMER AND MS ****** AND HER STAFF WAS RUDE AND UNPROFESSIONAL ...I AM WILLING/PREPARED TO TAKE THIS COMPLAINT TO ** SENATOR ******** OFFICE HERE IN ******* ....PLEASE PLEASE HELP IF POSSIBLE..THANK YOU.