BBB Business Review

Is this your Business?

This Business is not BBB Accredited

Suncatcher Of Atlanta

(770) 514-7564612 Cobb Pkwy N, MariettaGA 30062-3323http://www.suncatcherofatlanta.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

Suncatcher Of Atlanta is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Suncatcher Of Atlanta's rating include:

  • Failure to be transparent about ownership, location, or products/services offered.

Factors that raised Suncatcher Of Atlanta's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

On November 11, 2015, November 27, 2015 and December 17, 2015 BBB reached out to the company
requesting information about the solar panel sales and installation aspect of the business. To date they have not replied to the BBB request.

BBB recommends consumers educate themselves about solar panels and solar panel installation before purchasing the product. Questions could include:
a)Does the company sell or lease the panels?
b)Does the company repair and service the panels?
c)Are panels guaranteed? What are the details of the guarantee?
d)What additional insurance is required?
e)Will excess supply be bought by the local utility company? Who brokers that agreement?
f)What permits are required? Who obtains them?
g)Can the roof handle the weight of the panels and the racks that hold them?
h)Require proof of any savings claims made.
Also see BBB Tips on Solar Panels for more information.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Suncatcher Of Atlanta

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 04/24/2006Business started: 01/01/1983
Contact Information
Principal: Mr. Gerry Kilgore (President)
Business Category

Solar Energy Equipment & Systems Dealers

Products & Services

This company sells & installs solar pool heating systems, solar hot water systems, and solar electric.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.