BBB Business Review
BBB Accredited Business since 07/01/2002
Discount Residential Services
Phone: (770) 704-5220Fax: (770) 720-4224View Additional Phone Numbers4100 Cumming Hwy, Canton, GA 30114-5759 Send email to Discount Residential Serviceswww.discountsidingandwindows.com
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BBB Accreditation
A BBB Accredited Business since 07/01/2002
BBB has determined that Discount Residential Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Discount Residential Services' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Guarantee / Warranty Issues | 1 |
| Problems with Product / Service | 2 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Total Closed Complaints | 3 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topType of Entity
Corporation
Incorporated: October 1999, GA
Contact Information
Principal: Mr. Michael Riley (President)Ms Melissa McClure (VP of Operations)Number of Employees
2
Business Category
Siding Contractors, Garage Door Repair, Garage Doors & Openers, Contractor - Flat Roof, Soffit & Fascia, Water Damage Restoration, Fire Damage Restoration, Fire & Water Damage Restoration, Windows, Windows & Doors - Installation & Service, Kitchen Cabinets & Equipment - Household, Patio Doors, Countertops, Cabinets, Bathroom Accessories, Granite, Overhead Garage Doors, Windows - Installation & Service, Bathroom Remodeling, Basement - Remodeling, Construction & Remodeling Services, Roofing Service Consultants, Contractor - Metal Roofing, Commercial Roofing, Roofing Contractors, Roof Structures, Roof Decks, Roof Cooling Systems, Patio, Porch & Deck Enclosures, Patio Builder, Patio Design, Patio & Deck Builders, Painting Contractors, Insulation Contractors, Home Improvements, Gutter Leaf Guards, Gutters & Downspouts, Garage Builders, Basement - Finishing, Basement - Contractors, Kitchen & Bath Design, Kitchen Remodeling, Kitchen & Bath - Design & Remodeling
Products & Services
This company offers vinyl siding, roofing, replacement windows, patio rooms, & mortgage broker services.
Alternate Business Names
Georgia Discount, Inc.BBB Program Participation
This company participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.Industry Tips
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LocationsX
1 Locations
-
4100 Cumming Hwy
Canton, GA 30114-5759(770) 704-5220Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Discount Residential Services is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Siding Contractors
General Advice When Choosing a RooferBBB Warns Spring Time Brings Home Improvement Scams
Home Contractors: Tip-offs to Potential Rip-offs
Home Improvements
Safe & Sound: Securing Your Home
Winterizing Your Home
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.