Business ProfileforBrownlee Septic

About a year ago, I scheduled a septic flush from this company. To techs showed up at my door and proceeded to explain the procedures for the day. They had this long pointy stick mechanism with, which they took to my backyard. They came back up to my front door within 30 seconds of being in my backyard and said that the ground was too wet and they didnt want to damage anything so they preferred to come back on a different day. I agreed to reschedule when the rain dried up. Little did I know, they had already punctured my sprinkler pipe. Two days go by and my lawn guy informed me that I have gushing water in my yard. I contacted Brownlee septic and I was told to contact the water company for a refund since it was technically a leak. The water company informed me that they would not be able to help because this leak was caused by a puncture. I called Brownlee Septic continuously for about three months and was given the runaround. Each time I called, I was told that there was either a family emergency, a death in the family, someone caught *****, and I was continue to be led to believe that I would receive follow up. Which actually never occurred. I sent several emails to no avail. Basically, I had to shell out $500 for a water bill and repair, out-of-pocket and Brownlee never took responsibility. Dont waste your money and dont waste your time! zero out of 10, I would not recommend.