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Find a Location

Good Times Country Cooking has 1 locations, listed below.

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    Business ProfileforGood Times Country Cooking

    Restaurants

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Good Times Country Cooking is a restaurant.

    Products & Services

    Restaurant, Sit Down Dining

    Business Details

    Location of This Business
    449 North Indian Creek Drive, Clarkston, GA 30021
    BBB File Opened:
    2/18/2011
    Years in Business:
    13
    Business Started:
    2/18/2011
    Business Started Locally:
    2/18/2011
    Hours of Operation

    Primary

    M:
    7:30 AM - 6:00 PM
    T:
    7:30 AM - 6:00 PM
    W:
    7:30 AM - 6:00 PM
    Th:
    7:30 AM - 6:00 PM
    F:
    7:30 AM - 6:00 PM
    Sa:
    8:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Business Manager, Customer Contact
    Contact Information

    Principal

    • Business Manager, Customer Contact

    Customer Contact

    • Business Manager, Customer Contact
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Today I decided to stop by Good times country cookin on 449 ************************************** ** ***** I ordered cabbage rice and gravy and fish it also came with a roll and a sweet tea I decided to sit in the restaurant and eat today I sat down and ate today I have visited that establishment several times I had no issue over the years no complaints today when I visited the location I ate one piece of fish and a half that gave me three pieces of fish that goes with the meal I thought the one fish in the half I went over to my cabbage and ate it with my cornbread I went over to my gravy and rice I ate some gravy rice and when I looked down at the gravy rice I noticed it was a long strand of hair in my food my hair is blonde I'm never took my hat off not one time because my hair was a mess I seen the hair I waited to the line died down because I didn't want to start a disruption I do security so I know how to handle stuff like this so I waited to the line got dialed down I went to the front and said hey there's hair in my food my hair is blonde one of the owners of the staff members told me that it's okay so it's just hair I got upset but I did not act out I asked can I get my money back and leave he stated that he'll replace two pieces of fish and give me rice and gravy at that time I didn't want anything to eat they're just like anybody if you see her on your food now I'm good and that's just what I did I was not interested in the food at all ask for my money back he tried to compensate me a brand new batch of rice and gravy and two pieces of fish because he said I haven't eaten out of my plate it took a lot for me to keep my cool but because of the security in me and that's what I does I wait and I call 911 and let the law handle it all I wanted was my money back they said they couldn't give me my money back at all they can only replace what I ate at that time I don't want anything to eat from them that's just anybody and that's just being human if anybody see food they don't want to eat there and I didn't want to eat there anymore but because I looked at the way I looked it because I dressed it down today I have a niece that's in the hospital so we're back and forth to the hospital so I wear something comfortable because we're at the hospital most of the time I didn't think about doing my hair I didn't think about putting on any nice clothes I felt like I was discriminated upon because of how I dressed it I asked for my money back they said they couldn't give me my money back I have a light stroke a TMI I almost a year ago so I'm just getting back to getting out going places I'm just now getting my strength and not just upset I'm worried I'm worried about how much hair did I ate also I'm worried about that what if that hair strand had covid on it or anything as I think about this stuff because I'm prone to a lot of things we're getting sick of stuff like that it was not my hair my hair is blonde I still have the plate here it's a long piece of black hair silky mines is blind no silky at all I end up missing about four of my cash rides that's how I make my money they had to call other rides because I was trying to handle this situation I just wanted my money back but when the man told me so it's just hair and he only can replace my food I was not happy about that nobody should be eating a hair from anybody restaurant it doesn't matter how you look or how you dress I dress down because I'm mailing the hospital with my niece or I'm around the house with my niece so yeah I didn't dress top notch and I looked at the little bit crazy but at the same time I never once took my hoodie off at all you guys want to play the camera back my hair is blonde it's not black at all I called the police the police showed up and they said that hey the police asked them can I give you my money back they said no so the police said I can do a civil suit or however this goes but at this time because it took time for me and to worry about if I'm going to be sick because I don't know how much hair ingested or if that person had covid or any diseases because I'm prone to infection or anything like that I was not happy I was not pleased I asked for my money back they refused to give me my money back I didn't want the food anymore at all I don't want no food from that establishment the owner or whoever it was they did not have on any hair nets at all I didn't complain but when I got the hair on my food that was it for me this right here have calls anxiety to me because I'm waiting to see hey well what if I get sick I don't know who hair I ingested not even that I was planning on giving my nephew a little food when he gets out of school there was a little too much for me I'm not trying to come up off of anybody was right is right and what's wrong is wrong I feel like I was discriminated on how I looked it because I asked for my money back this right here have caused mental health damage to me because it's not letting me trust anybody restaurant that have open food I just want the right thing to be done about it it's 809 here in ******* ******* and I'm still contemplating I'm scared to go to sleep because I just don't know what hair I ingested or who did it come from or what disease they had or if they had covid by me being prone because I have a stroke last year

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