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Find a Location

Heritage Home Rentals, LLC has 1 locations, listed below.

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    Business ProfileforHeritage Home Rentals, LLC

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/22/2016

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview


    Heritage Home Rentals, LLC is a
    property-management company.

    Products & Services

    Heritage Home Rentals, LLC company offers the following services:

    Property Management

    Business Details

    Location of This Business
    8329 Office Park Dr Ste D, Douglasville, GA 30134-6937
    BBB File Opened:
    3/10/2015
    Years in Business:
    16
    Business Started:
    1/21/2008
    Accredited Since:
    1/22/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:30 PM
    T:
    9:00 AM - 5:30 PM
    W:
    9:00 AM - 5:30 PM
    Th:
    9:00 AM - 5:30 PM
    F:
    9:00 AM - 5:30 PM
    Business Management
    • Mr. Stuart Ledford, Owner
    • Ms. Catherine E Ledford, Owner
    Contact Information

    Principal

    • Ms. Catherine E Ledford, Owner

    Customer Contact

    • Ms. Catherine E Ledford, Owner
    Additional Contact Information

    Fax Numbers

    • (678) 540-8602
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/21/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    During a court hearing on 8/2/22 where Heritage was attempting to wrongfully evict me in violation of terms of the lease, the Manager ******************* made 2 false statements under oath in an attempt to create doubt around my credibility to the judge. She stated that I told their office mgr. that "I refused to pay rent" - this was never stated by me at anytime. Secondly, she stated she had "proof" that I signed for a certified letter that was returning my money orders for July rent. I reviewed her document and it was obvious that it was not my ************* advised the judge of this. After contacting my local **** they advised me their records actually indicated the letter was not delivered to my home and they are actively investigating this (trying to find out who signed my name, etc). After receiving the courts decision, which ruled in my favor (Heritage was violating terms of the lease) I then received a 60 day notice to vacate - this seems to be out right retaliation due to the ruling in my favor. I have been battling with Heritage since 2020 due to Covid - despite the Moratorium protection Heritage kept pressing to get an order to evict me. At the beginning of March 2022 there was an eviction attempt (sheriff showed up) after I was unable to attend a hearing Feb 19, as I was at hospital with my child who had covid, despite submitting proof of such and despite sending proof that DCA was going to be paying off my balance even though. There was a slight mix up with DCA making my final payment but I immediately started working to resolve the issue so ****************** & the sheriff spoke and agreed to allow me time to resolve the error - which I did. This resulted in Heritage receiving all past due payments ******************* has made several comments in various court hearings that would infer she did not believe anything I was telling her and would always try to push for the judge to provide court order to evict me. I will be contacting courts to see what can be done.
    Read More

    Customer Reviews

    19 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Latania T

    5 stars

    04/14/2024

    Enjoyed the condo I rented through Heritage Rebtals for 9 years. Thankyou for all your help. I would definately do business with them again. Thankyou ***** and ******!!

    Local BBB

    BBB Atlanta & NE Georgia

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