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          His Plumber has 1 locations, listed below.

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            Business ProfileforHis Plumber

            Plumber
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 10/18/2013

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            HIS Plumber provides residential plumbing services.

            Products & Services

            Plumbing Services, Toilets, Faucets, Sewer Line Replacement, Water Heaters

            Business Details

            BBB File Opened:
            1/7/2008
            Years in Business:
            19
            Business Started:
            6/22/2004
            Business Incorporated:
            1/2/2014
            Accredited Since:
            10/18/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 PM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 4:30 PM
            Sa:
            8:00 AM - 3:00 PM
            Su:
            Closed
            Business Management
            • Mr. David Joseph, Owner
            Contact Information

            Principal

            • Mr. David Joseph, Owner

            Customer Contact

            • Mr. David Joseph, Owner
            Additional Contact Information

            Email Addresses

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            0 Customer Complaints

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            File a Complaint

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jennifer R

            02/11/2022

            Their employees caused two gas leaks at our home. They tried to cover up the first leak by placing water pipes over the main gas line then wrap it in electrical tape. They also didn't install the regulator correctly which caused the second leak. Then, he tried to **** me an additional $425 and said it was for fees. Atl *** Light took several pictures as well as the pipe and electrical tape. They advised His Plumber would get a repair **** for the gas leaks.

            His Plumber Response

            02/28/2022

            ***********. It is important to present all details truthfully. Here are the facts to correct your misrepresentation.1. We were at your house to install a new gas line to a pool. In the process of excavating for this line we did accidentally damage a gas pipe which was buried, but we made an appropriate repair on such gas line, The electrical tape which you are referring to is actually vinyl protective tape and required on any fitting buried below grade to protect the fitting. The repair was not made with electrical tape.2. We installed a regulator which AGL required, we had no leaks on such regulator or any other line. We inspected all pipes with a sniffer to verify as well as had the county inspector verify and approve the installation of the job by visually seeing a gauge holding pressure. 3. You requested we pull a permit on the work, after commencement, which we did and had it inspected. You agreed by acknowledging the initial contract that we had not included in our price to submit for costs with permitting and inspecting. As such was the $425 charge for associated labor and time required to pull the permit, set up a test, come back after inspection, remove such test and complete the work. 4. You have refused to pay us for this additional work which is the fee of $425 which includes permit costs and additional labor as stated above.5. Against our better judgement we accepted you as a customer due to the relationship we have with your pool contractor.

            Local BBB

            BBB Atlanta & NE Georgia

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