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BBB Accredited Business since 07/27/2007
Akins Plumbing & Septic
Find a LocationPhone: (770) 339-8359Fax: (706) 652-2443View Additional Phone Numbers1190 Five Forks Trickum Rd #10, Lawrenceville, GA 30043 Send email to Akins Plumbing & Septicwww.akinsplumbing.net
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BBB Accreditation
A BBB Accredited Business since 07/27/2007
BBB has determined that Akins Plumbing & Septic meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Akins Plumbing & Septic's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 8 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Billing / Collection Issues | 2 |
| Problems with Product / Service | 6 |
| Advertising / Sales Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 8 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Secretary of State- Professional Licensing Boards237 Coliseum Dr
Macon, GA31217-3805
(478) 207-2440
http://www.sos.ga.gov
BBB records show a license number of MP006100 for this company, issued by Secretary of State- Professional Licensing Boards. Their web address is http://www.sos.ga.gov. The expiration date of this license is 11/30/2012.
Type: Master Plumber - Non-RestrictedCheck License Status: https://secure.sos.state.ga.us/myverification/Details.aspx?agency id=1&license id=742924&
Please note that governmental licensing information may not be current.
Type of Entity
Corporation
Incorporated: November 2001, GA
Contact Information
Principal: Mr. Ricky Akins (President)Number of Employees
12
Business Category
Plumbers, Shower Pan Replacement, Crime Scene/Trauma Clean Up, Water & Sewer Line Protection, Water Heaters - Parts & Supplies, Water Filtration & Purification Equipment, Crime Scene Clean-Up & Decontamination, Sewer Pipe, Water Supply Systems, Septic Tanks & Systems Cleaning, Water Mitigation, Water Damage Restoration, Mold & Mildew Services, Water Treatment Equipment,Service & Supplies, Water Soft & Conditioning Equipment Service & Supplies, Water Heater - Tankless, Water Heaters - Dealers, Septic Tanks - Treatment Supplies, Leak Detection, Water Leak Detection, Water Wells - Inspection, Water Wells - Pumps Sales & Service, Water Main Contractors, Water Heaters - Repairing, Sewer Inspection, Sewer Contractors, Septic Tanks & Systems Contractors & Dealers, Plumbing Drains & Sewer Cleaning, Plumbers - Commercial, Pipe Line Contractors, Sump Pump Contractors, Drainage Contractors
Products & Services
This company offers plumbing service, repair septic tank pumping and repair leak detection
service
BBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.Industry Tips
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LocationsX
2 Locations
-
1190 Five Forks Trickum Rd #10
Lawrenceville, GA 30043Directions
-
268 Deer Run
Maysville, GA 30558-5912(770) 339-8359Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Akins Plumbing & Septic is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.