At-a-glance
Related Categories
Overview
gold! We make sure to keep a large range of styles and prices to suit your jewelry needs! Our selection includes engagement rings, wedding
sets, men's wedding bands, diamond earrings and necklaces, gemstone jewelry, and solid gold necklaces and bracelets!
Products & Services
Business Details
- Location of This Business
- 2315 Iris Dr SE, Conyers, GA 30013-1977
- BBB File Opened:
- 1/1/1992
- Years in Business:
- 36
- Business Started:
- 10/1/1987
- Business Incorporated:
- 9/18/1992
- Accredited Since:
- 4/11/2008
- Type of Entity:
- Corporation
- Number of Employees:
- 5
- Alternate Business Name
- Fieldstone Jewelry & Pawn
- Hours of Operation
Primary
- M:
- 10:00 AM - 6:00 PM
- T:
- 10:00 AM - 6:00 PM
- W:
- 10:00 AM - 6:00 PM
- Th:
- 10:00 AM - 6:00 PM
- F:
- 10:00 AM - 6:00 PM
- Sa:
- 10:00 AM - 6:00 PM
- Su:
- Closed
- Business Management
- Ms. Lisa Little, Owner
- Contact Information
Principal
- Ms. Lisa Little, Owner
Customer Contact
- Ms. Lisa Little, Owner
- Additional Contact Information
Email Addresses
- Primary
Website Addresses
Customer Complaints
0 Customer Complaints
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File a ComplaintCustomer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Mary B
08/23/2023
Fieldstone Jewelers & Pawn Brokers Response
08/30/2023
Dear ******************,
We noticed your feedback on BBB and wanted to address your concerns. It was our understanding that you departed our store feeling very content with our service, so your one-star review was completely unexpected.
For transparency, we'd like to point out that every **** is weighed and documented upon its receipt. You duly signed the ticket which reflected the weight and items you brought in. When you returned, we verified the weight against your ticket, confirming its accuracy. Your mention of an additional bracelet was unexpected, as it wasn't documented on the ticket or included in the weight.
Although we couldn't find any evidence of the bracelet in our records, we genuinely wanted to ensure your satisfaction. Thus, we offered a complimentary item of your choosing. You selected a beautiful gold necklace which you thanked us for and said you loved.
Being a trusted establishment since **** is a testament to our dedication to customer service and honesty. Allegations such as yours would not align with our longstanding reputation.
We truly value feedback and always strive to uphold our high rating from our extensive customer base on various platforms, including a 4.9 on ****** Reviews from over **** patrons.
We trust that this clarifies our dedication and ongoing commitment to transparent business practices. The positive contentment you actually left with is something we work hard to achieve. We are definitely confused by this review.
Thank you for your business.
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