Business ProfileforSuperiorPRO LLC

Superior Pro installed window in our home...of which we have had nothing but problems. It is 100% a product liability case and a completed operations case. I have requested their *********************** information 3 times. The windows are Weatherlock, which were supplied by ******* Windows, which were then installed by Superior Pro. We have had 1 window explode, of which they replaced. It wasn't the glass, but the raising and lowering mechanism. Later, several of the windows have lost their seal, and the vapors are escaping causing crystals. They have ordered the sashes, but now we have to replace them at our cost??? Well guess what, no one will touch someone else's work, because of liability issues. So I can't find anyone to complete the work. We also have had a leak above the window since the install, and they refused to fix. So we had that fixed at our expense too. Told us some story about how we have to replace the caulking every year...that is a bunch of ****...and we all know it. Now, we have had another window mechanism explode, and the piece missed my face by centimeters!!!! These are the windows they suggested and they sold to us. So if this is an engineering issue or installation issue, it needs fixed. The Statue of Repose in GA is 10 years, and we are well within that ***** We replaced 20 year old widows that were FINE!! We just wanted to update the home...and it has been nothing but issues with them. I have tried being kind and courteous and patient...and that isn't working. Now I am seeking your help, because we can't afford to obtain an attorney at this point in time! We just want them to do the right thing and stand behind their product and their work!!! I have all of the pictures and communications in email to send, but they won't attach below. Large amount of communication.