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          Freeland Painting & Construction has 1 locations, listed below.

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            Business ProfileforFreeland Painting & Construction

            Painting Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/13/2009

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Freeland Painting & Construction is a residential, multi-family and commercial painting, roofing, siding and gutter contractor servicing the metro Atlanta area. 

            Products & Services

            This company offers painting, roofing, deck and patio construction. This company also offers storm and hail damage repair for residential and commercial properties.

            Business Details

            BBB File Opened:
            10/30/2009
            Years in Business:
            19
            Business Started:
            9/1/2004
            Business Incorporated:
            3/24/2009
            Accredited Since:
            11/13/2009
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            8:00 AM - 6:00 PM
            F:
            8:00 AM - 6:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Doug Ireland, Principal
            Contact Information

            Principal

            • Mr. Doug Ireland, Principal

            Customer Contact

            • Mr. Doug Ireland, Principal
            Additional Contact Information

            Fax Numbers

            • (770) 573-2571
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: Hiring a painter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/25/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I have a contract with Freeland Painting and Construction for new interior and exterior paint, new siding, new gutters and downspouts, carpentry repairs, replacement deck rebuild, new front porch columns build, staining of deck and columns, new windows throughout home, and three doors replaced. This was stated to be a 2-3 month project, with contract signed 10/19/2021 and work start date of 10/25/2021. Several issues with delays with crew not showing up when stated, wrong products purchased (incorrect paint on interior walls, incorrect deck board size and stain, incorrect door sizes and look, etc.,), deck was built but torn down because no permit was obtained, and overall mismanagement of entire project. When continual issues initially arose, we asked to speak with the owner and we were told by project managers that they were our points of contact and would handle all issues. The owner reached out directly only after they sought payment prior to project completion. The owner repeatedly asked us to be reasonable and stated "trust goes both ways." When I asked how we had been unreasonable, or untrustworthy, his response was our unwillingness to pay for the project. In person conversations, and contract states payment is due upon project completion, and there is no deposit or tiered payments due. We were agreeable to paying for the interior painting (paid 11/21) and deck/columns (paid 2/22) prior to its teardown. All payments were made prior to project completion. Contractor is now stating contract items like repair of nail pops is not included as order of work was advised against (which never happened), and requesting additional payment for front door after installation. Id like the project to be completed in its entirety, as the contract states, for the prices agreed to by 6/24/2022, or be released from the contract without the need to pay more than we already have.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Margot W

            1 star

            10/09/2023

            Do not trust this business!! You will be out a lot of money with nothing to show for it!!! They were hired to inspect and stain my deck, but the sealant used failed. They should have never touched my deck if they didnt think staining it was appropriate. I contacted the company within months of sealant application, and after persistent back-and-forth with ****** (the manager), the owner (****) eventually came out and assessed it and resealed the deck. However, the issue worsened a few months later. ****** continued the back-and-forth, making me wait for months at times. They now claim the warranty is up, though initially, it was just a few months after application that I contacted them. If a sealant was inappropriate, they should've informed me during the inspection. Even the owner resealed it. If resealing wasn't a viable solution, why offer it? It seems they aimed to run out the warranty. This company is highly unprofessional and won't take responsibility for their work. I've asked for a refund multiple times. Their motto 'Relationships matter more than the brush or the ladder' is far from the truth. They don't care about their work and they definitely do not care about their customers. I don't usually write reviews, but people deserve to know how subpar this company is. I'm beyond disappointed, out $600 for staining that didnt work and destroyed my deck, and now have to pay for a whole new deck. You better believe I will not be using this company to replace it. BEWARE!!!!

            Local BBB

            BBB Atlanta & NE Georgia

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