BBB Accredited Business since 06/01/1998
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A BBB Accredited Business since 06/01/1998
BBB has determined that SCANA Energy Marketing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised SCANA Energy Marketing's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 32 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||25|
|Problems with Product / Service||6|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||32|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on SCANA Energy Marketing
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: October 1993, SC
Business ManagementPrincipal: Mr. Kevin Marsh (President/CEO)
Contact InformationCustomer Contact: Ms. Susan Gaskin George Devlin (VP, General Manager)
Natural Gas Companies