BBB Business Review
This Business is not BBB Accredited
All My Sons Moving & Storage
Phone: (404) 869-7500Fax: (770) 667-5252View Additional Phone Numbers245 Hembree Park Dr Ste 114, Roswell, GA 30076-5702http://www.allmysons.com
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BBB Accreditation
All My Sons Moving & Storage is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered All My Sons Moving & Storage's rating include:
- 29 complaints filed against business
Factors that raised All My Sons Moving & Storage's rating include:
- Length of time business has been operating.
- Response to 29 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Billing / Collection Issues | 2 |
| Delivery Issues | 4 |
| Problems with Product / Service | 23 |
| Advertising / Sales Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 29 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topType of Entity
Corporation
Incorporated: September 2001, GA
Business Management
BBB received information that Robert Peterson is a principal officer involved in All My Sons Moving & Storage. Our information indicates that he is 50% owner of All My Sons Moving & Storage of Columbus, Inc., which does business under a service mark license agreement with Robert Peterson, a resident of the state of Texas, and Two Sisters, Inc., a Delaware Corporation of which Robert Peterson is President. Robert Peterson's moving and storage service marks include "All My Sons", "For The Family On The Move", "My Family Moved Your Family", "Quick N Easy", and Two Sisters, Inc.'s service mark is "True Van Lines." BBB's maintain separate reports on these companies.
It is our understanding that while each location is a separate legal entity, it appears that Robert Peterson is 50% owner in all locations, some of which have BBB ratings of F, D, C, B-, and some of which report patterns of complaints like BBB Denver, and an large complaint volume at BBB Dallas, and some unanswered complaints at others like BBB Indianapolis.
Contact Information
Principal: Ms. Ericka Delagarza (CEO)Number of Employees
30
Business Category
Movers, Trucking, Travel & Moving Services
Alternate Business Names
J's Moving & Storage Inc., J's Moving & StorageIndustry Tips
MoversBBB Warns of Deceptive Travel-Related Promotions
Planning a Cost-Effective Move
Relocating Across State Lines? Know Your Rights and Responsibilities
Spotting Rogue Movers Before They Have Your Goods
Tips on Renting a Self-Storage Unit
LocationsX
1 Locations
245 Hembree Park Dr Ste 114
Roswell, GA 30076-5702(404) 869-7500
(770) 602-1961Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*All My Sons Moving & Storage is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Movers
MoversBBB Warns of Deceptive Travel-Related Promotions
Planning a Cost-Effective Move
Relocating Across State Lines? Know Your Rights and Responsibilities
Spotting Rogue Movers Before They Have Your Goods
Tips on Renting a Self-Storage Unit
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.