BBB Business Review

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BBB Accredited Business since 09/17/2004
Adams Office Moving
Find a LocationPhone: (770) 934-3300Fax: (678) 207-1938View Additional Phone Numbers1846 Montreal Rd, Tucker, GA 30084-5709 Send email to Adams Office Movingwww.adamsofficemoving.comView Additional Web Addresses
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BBB Accreditation
A BBB Accredited Business since 09/17/2004
BBB has determined that Adams Office Moving meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Adams Office Moving's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 4 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 4 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topType of Entity
Corporation
Incorporated: January 2004, GA
Contact Information
Principal: Ms. Becky Sheehan (General Manager)Mr. Jimmy Adams (Vice President)Ms. Betsy Adams (Sales & Marketing)Mr. Paul Johnson (Sales and Marketing)Ms. Mandy Scott (Sales Coordinator)Number of Employees
45
Business Category
Movers, Boxes - Paper, Warehouses - Cold Storage, Storage Units - Household & Commercial, Shipping Masters, Moving Services - Labor & Materials, Movers - Office, Aircraft Storage, Air Cargo & Package Express Service, Travel & Moving Services, Relocation Service, Packaging Service, Office Records - Destruction, Office Records Stored, Project Management, International Trade Consultants, Furniture Assembly Services, Boxes - Corrugated & Fiber
Alternate Business Names
Adams Transfer & Storage Company, Inc.BBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.Industry Tips
MoversBBB Warns of Deceptive Travel-Related Promotions
Looking for Sound Financial Advice for Your Business?
Planning a Cost-Effective Move
Relocating Across State Lines? Know Your Rights and Responsibilities
Spotting Rogue Movers Before They Have Your Goods
Tips on Renting a Self-Storage Unit
LocationsX
2 Locations
-

795 Georgia Ave
Gainesville, GA 30501-6873(770) 534-3608Directions
-

1846 Montreal Rd
Tucker, GA 30084-5709(770) 934-3300Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Adams Office Moving is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Movers
MoversBBB Warns of Deceptive Travel-Related Promotions
Looking for Sound Financial Advice for Your Business?
Planning a Cost-Effective Move
Relocating Across State Lines? Know Your Rights and Responsibilities
Spotting Rogue Movers Before They Have Your Goods
Tips on Renting a Self-Storage Unit
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.


