BBB Business Review
BBB Accredited Business since 05/02/2008
Brightpath Mortgage A Subsidiary of Terrace Mortgage
Find a LocationPhone: (678) 681-6020Fax: (678) 401-02271200 Ashwood Pkwy Ste 565, Atlanta, GA 30338-6995 Send email to Brightpath Mortgage A Subsidiary of Terrace Mortgagewww.brightpath.com
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BBB Accreditation
A BBB Accredited Business since 05/02/2008
BBB has determined that Brightpath Mortgage A Subsidiary of Terrace Mortgage meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Brightpath Mortgage A Subsidiary of Terrace Mortgage's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 1 |
| Problems with Product / Service | 1 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 2 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Banking & Finance2990 Brandywine Rd Ste 200
Atlanta, GA30341-5529
(770) 986-1633
http://www.gadbf.org
Georgia Real Estate Commission
229 Peachtree St NE Ste 1000
Atlanta, GA30303-1605
(404) 656-3916
http://www.greab.state.ga.us
Type of Entity
Limited Liability Company
Contact Information
Principal: Mr. Steve Quarles (President) Mr. Dan Smith (Owner)Number of Employees
15
Business Category
Mortgage Brokers, Real Estate Consultants, Real Estate, Financing
Products & Services
This company offers real estate consultants and mortgage brokers.
Alternate Business Names
BrightPath Mortgage, Terrace Mortgage CompanyBBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.Industry Tips
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LocationsX
4 Locations
-
1200 Ashwood Pkwy Ste 565
Atlanta, GA 30338-6995Directions
-
3340 Peachtree Rd NE Ste 950
Atlanta, GA 30326Directions
-
3575 Piedmont Rd NE Ste 1050
Atlanta, GA 30305-1574(678) 681-6020
(888) 222-6003Directions -
990 Hammond Dr NE Ste 1030
Atlanta, GA 30328-6179Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Brightpath Mortgage A Subsidiary of Terrace Mortgage is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Mortgage Brokers
Beware of Predatory Practices in Home Mortgage LendingBuying a Foreclosed Home? Know the Facts
Buying An Unbuilt Home
Financial Aid for College
High Cost Payday Lenders Advertise Everywhere
Home Buyers: Protect Yourself from Predatory Lenders
Invest in a Home Inspection
Investors Warned Not to Risk Homes to Buy Securities
Land for Sale!
Mortgage Choices
Phony Grant Foundations Target Business Owners
Preparing to Sell Your Home
Purchasing Your Dream Vacation Home
To Rent or Buy - Which is Right for You
You Need to Hold an Estate Sale... Where to Begin?
Zero-Percent Financing Deals Not Always the Best Deal
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.