BBB Business Review
This Business is not BBB Accredited
Amerisave Mortgage Corporation (Headquarters)
Find a LocationPhone: (866) 970-7283Fax: (678) 500-7777View Additional Phone Numbers3350 Peachtree Rd NE Ste 1000, Atlanta, GA 30326-1040compliance@amerisave.comhttp://www.amerisave.com
BBB Accreditation
Amerisave Mortgage Corporation is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
0 of 3 Locations are BBB Accredited
Find a Location
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Amerisave Mortgage Corporation's rating include:
- 609 complaints filed against business
Factors that raised Amerisave Mortgage Corporation's rating include:
- Length of time business has been operating.
- Response to 609 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 148 |
| Billing / Collection Issues | 30 |
| Delivery Issues | 12 |
| Guarantee / Warranty Issues | 6 |
| Problems with Product / Service | 413 |
| Total Closed Complaints | 609 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Banking & Finance2990 Brandywine Rd Ste 200
Atlanta, GA30341-5529
(770) 986-1633
http://www.gadbf.org
Type of Entity
Corporation
Incorporated: January 2002, GA
Contact Information
Primary Contact: Mr. Glenn Sedgwick (Compliance Manager)Mr. Patrick Markert (CEO)Ms. Andrea Watts (CFO)Mr. Martin Wilhelm (Director of Compliance)Ms. Carol Poupart (President)Number of Employees
549
Business Category
Mortgage Brokers, Mortgage Bankers, Financial Services
Alternate Business Names
Amereisave Mortgage Corporation, Americasave Mortgage Corporation, Amerisave Mortgage, AmerisaveIndustry Tips
Choosing a Mortgage Company/BrokerBBBTips on Business Credit
BBBTips on Saving and Investing
Beware of Predatory Practices in Home Mortgage Lending
Home Buyers: Protect Yourself from Predatory Lenders
Investors Warned Not to Risk Homes to Buy Securities
Mortgage Choices
Selecting a Financial Planner
To Rent or Buy - Which is Right for You
LocationsX
3 Locations
3350 Peachtree Rd NE Ste 1000
Atlanta, GA 30326-1040(866) 970-7283
(404) 424-0640Directions6Piedmont Center 3525 Piedmont RD.
Atlanta, GA 30305Directions
One Capital City Plaza 3350 Peachtree Road 10th Fl
Atlanta, GA 30326Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Amerisave Mortgage Corporation is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Mortgage Brokers
Choosing a Mortgage Company/BrokerBBBTips on Business Credit
BBBTips on Saving and Investing
Beware of Predatory Practices in Home Mortgage Lending
Home Buyers: Protect Yourself from Predatory Lenders
Investors Warned Not to Risk Homes to Buy Securities
Mortgage Choices
Selecting a Financial Planner
To Rent or Buy - Which is Right for You
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.