BBB Business Review
BBB Accredited Business since 01/28/2011
American Legacy Mortgage, Inc.
Find a Location(770) 532-4404PO Box 909610, Gainesville, GA 30501-0942 Send email to American Legacy Mortgage, Inc.www.americanlegacy4u.com
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BBB Accreditation
A BBB Accredited Business since 01/28/2011
BBB has determined that American Legacy Mortgage, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered American Legacy Mortgage, Inc.'s rating include:
- Length of time business has been operating.
Factors that raised American Legacy Mortgage, Inc.'s rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 1 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 1 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Banking & Finance2990 Brandywine Rd Ste 200
Atlanta, GA30341-5529
(770) 986-1633
http://www.gadbf.org
Type of Entity
Corporation
Incorporated: January 2007, GA
Contact Information
Principal: Mr. Stacy Rogers (President)Customer Contact: Ms. Sondra Rogers (Customer Service Manager)Number of Employees
5
Business Category
Mortgage Brokers, Financial Services, Financing
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Zero-Percent Financing Deals Not Always the Best Deal
LocationsX
2 Locations
-
332 Washington St Ste 207
Gainesville, GA 30501-8519(866) 999-6077
(770) 532-4404Directions -
PO Box 909610
Gainesville, GA 30501-0942Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*American Legacy Mortgage, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Mortgage Brokers
BBBTips on Saving and InvestingBeware of Predatory Practices in Home Mortgage Lending
Financial Aid for College
High Cost Payday Lenders Advertise Everywhere
Home Buyers: Protect Yourself from Predatory Lenders
Investors Warned Not to Risk Homes to Buy Securities
Mortgage Choices
Phony Grant Foundations Target Business Owners
Selecting a Financial Planner
To Rent or Buy - Which is Right for You
Zero-Percent Financing Deals Not Always the Best Deal
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.