BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 05/24/2013
American Equity Mortgage, Inc.
Find a LocationPhone: (770) 955-5700Fax: (770) 955-5758View Additional Phone Numbers200 Galleria Pkwy SE Ste 1200, Atlanta, GA 30339-5967 Send email to American Equity Mortgage, Inc.www.americanequity.com
View BBB Rating for American Equity Mortgage Inc's headquarters.
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BBB Accreditation
A BBB Accredited Business since 05/24/2013
BBB has determined that American Equity Mortgage, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
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BBB Complaint Information
Find aggregate BBB complaint information for American Equity Mortgage Inc. BBB located in Saint Louis, MO has the full report as that BBB handles all complaints for American Equity Mortgage Inc.
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Banking & Finance2990 Brandywine Rd Ste 200
Atlanta, GA30341-5529
(770) 986-1633
http://www.gadbf.org
Type of Entity
Corporation
Incorporated: April 1992, MO
Contact Information
Principal: Ms. Deanna Daughhetee (CEO)Customer Contact: Mr. Patrick Mueller (Customer Service Representative)Ms. Amanda Klein (Customer Service Supervisor)Mr. Matthew Whitehead (Customer Service Representative)Number of Employees
450
Business Category
Mortgage Brokers, Escrow Service
Products & Services
This company offers mortgage and escrow services.
Alternate Business Names
Home Equity Mortgage, American Home Equity MortgageIndustry Tips
Choosing a Mortgage Company/BrokerBeware of Predatory Practices in Home Mortgage Lending
Home Buyers: Protect Yourself from Predatory Lenders
Investors Warned Not to Risk Homes to Buy Securities
Mortgage Choices
To Rent or Buy - Which is Right for You
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Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*American Equity Mortgage, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Mortgage Brokers
Choosing a Mortgage Company/BrokerBeware of Predatory Practices in Home Mortgage Lending
Home Buyers: Protect Yourself from Predatory Lenders
Investors Warned Not to Risk Homes to Buy Securities
Mortgage Choices
To Rent or Buy - Which is Right for You
What is BBB Advertising Review?
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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