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Find a Location

LendingPoint, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLendingPoint, LLC

    Loans
    BBB accredited business

    Additional business information

    Additional Info:

    Customers have informed LendingPoint that LendingPoint's name and address are being used by individuals calling, texting, faxing, or emailing consumers regarding loans. These individuals are posing as LendingPoint employees and contacting consumers, informing them they have been approved for a loan or providing documents that show the same. If the consumer expresses interest in the loan offer, the LendingPoint employee imposter will ask for an advance fee to receive the loan.
    LendingPoint will NEVER:


    -Contact consumers requesting money via a gift card or wire transfer as a condition to getting a personal loan.


    -Deposit money into your bank account for you to return to them.


    -Contact customers or consumers from publicly available email domains such as Gmail. If the email address is not @LendingPoint.com, it is not from LendingPoint.


    Consumers can apply for a LendingPoint personal loan at LendingPoint.com. Consumers may be asked to verify information such as identity or income during the application process, but they will never be asked for any advanced fees to obtain a loan.
    To report a suspected scam by someone posing as LendingPoint, please contact us at [email protected] or (888) 969-0959.

    See all additional business information

    At-a-glance

    Customer Reviews

    3.96/5stars

    Average of 277 Customer Reviews

    Customer Complaints

    361 complaints closed in last 3 years

    188 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/12/2014

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    LendingPoint, LLC is a full service lender.

    Products & Services

    This company offers consumer loans

    Business Details

    Location of This Business
    1201 Roberts Blvd NW STE 200, Kennesaw, GA 30144-3612
    BBB File Opened:
    11/25/2014
    Years in Business:
    9
    Business Started:
    10/28/2014
    Accredited Since:
    12/12/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 9:00 PM
    T:
    8:00 AM - 9:00 PM
    W:
    8:00 AM - 9:00 PM
    Th:
    8:00 AM - 9:00 PM
    F:
    8:00 AM - 9:00 PM
    Sa:
    10:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Mr. Tom Burnside, CEO
    • Mr. Franck Fatras, Chief Technology Officer
    • Ms. Amanda Flashner
    • Ms. Nydia Johnson
    • Jordan Warshaw
    Contact Information

    Principal

    • Ms. Amanda Flashner

    Customer Contact

    • Ms. Nydia Johnson
    Additional Contact Information

    Fax Numbers

    • (770) 726-9756
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: What to consider when researching personal loans

    Customer Complaints

    361 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I paid off my loan a couple of days before the scheduled auto payment date. So I called customer service(very friendly) to cancel the auto payment as I paid the pay off balance in full. **************** stated the loan was paid in full and I would receive an email stating that. I then checked the Lending Point portal and my bank account to find that the loan payoff balance was deducted from my account. But the ********************** mobile app showed I still owed $9.77. So I then submitted another payment for that amount. The portal showed a payment of the same processing. I go back onto the ************** mobile app and now it doesnt show the payment of $9.77 processing and it now shows I owe $9.78. Where did the payment go? So I attempted another payment for the new payoff balance of $9.78 and when I go to submit the payment it reads that there is in fact a payment processing for $9.77. I just want to pay this loan off. I paid the total balance and even submitted the extra payment for this $9.77. Just send confirmation of the loan payoff in writing.
    Read More

    Customer Reviews

    277 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Toritsematse O

    1 star

    04/03/2024

    I paid off THE FULL AMOUNT of my loan ,which was excess of $10,000. I received confirmation via email my loan had been paid off. Two weeks go by and my account is overdrafted due to $-721 charge coming from lendingpoint. I Called the customer service line demanding an explanation as to why my account is still being charged when I already provided full payment and receipt was generated. I have never missed any payments with lendingpoint but now due to their negligence my account has been overdrafted and now i will receive late marks on my credit history because of their carelessness. I have paid off other loans before with other companies and I have NEVER had my account still deducted after payment confirmation. Do not over promise customers on refunds dates only for the customer to have to deal with the harsh reality your staff doesn't have a clue what they're doing.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

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