BBB Accredited Business since 09/04/2009
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A BBB Accredited Business since 09/04/2009
BBB has determined that eSecuritel Holdings, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised eSecuritel Holdings, LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 258 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||9|
|Billing / Collection Issues||40|
|Guarantee / Warranty Issues||93|
|Problems with Product / Service||110|
|Total Closed Complaints||258|
Customer Reviews Summary Read customer reviews
10 Customer Reviews Customer Reviews on eSecuritel Holdings, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||10 Customer Reviews|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr. Stephen Bracy (VP of Legal, Risk and Compliance)Mr. Corey Harris Mr. Tim Kristof (CFO)Ms. Jane Sandler (Director, Risk & Compliance)
Insurance Services, Electric Equipment & Supplies - Retail, Cellular Telephone Service & Supplies
Products & Services
This company provides handset protection services and replacement programs for wireless service provider subscribers.
Alternate Business NamesEsecuritel Agency, Llc, Esecuritel Holdings,LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview