BBB Business Review
BBB Accredited Business since 11/01/1998
Amica Life Insurance Company
Find a LocationPhone: (800) 282-6422Fax: (888) 818-2811View Additional Phone Numbers3805 Crestwood Pkwy NW Ste 400, Duluth, GA 30096-7145www.amica.com
View BBB Rating for Amica Mutual Insurance Company's headquarters.
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BBB Accreditation
A BBB Accredited Business since 11/01/1998
BBB has determined that Amica Life Insurance Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
23 of 61 Locations are BBB Accredited
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BBB Complaint Information
Find aggregate BBB complaint information for Amica Mutual Insurance Company. BBB located in Marlborough, MA has the full report as that BBB handles all complaints for Amica Mutual Insurance Company.
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Georgia Insurance and Safety Fire Commissioner2 Martin Luther King Drive, S.W., 716 West Tower
Atlanta, GA30334
(404) 656-2070
http://www.inscomm.state.ga.us
Type of Entity
Corporation
Incorporated: March 1907, DE
Contact Information
Principal: Ms. Margaret Munroe (Sr. Asst. VP)Customer Contact: Mr. Brian E. Northon (C.P.U.P./Branch Manager)Number of Employees
40
Business Category
Insurance Companies, Insurance - Auto
Alternate Business Names
Amica InsuranceBBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.Industry Tips
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Find a LocationX
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Amica Life Insurance Company is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Insurance Companies
Insurance CompaniesAutomobile Insurance
Fraudulent Health Insurance a Growing Problem
The Hail Season is Here
Travel Insurance - Is it Necessary?
Will Your Auto Insurance Weather the Storm?
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.