BBB Accredited Business since 08/10/2012
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A BBB Accredited Business since 08/10/2012
BBB has determined that Spanx, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Spanx, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 8 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||8|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||8|
Type of Entity
Incorporated: February 2000, GA
Contact InformationPrincipal: Ms. Katherine Scott Customer Contact: Ms. Lauren King Ms. Sara Blakely (CEO)Ms. Lauren Shtaida Ms. Leslie Slavich (Operations)
Number of Employees
Hosiery - Wholesale & Manufacturers, Underwear - Wholesale & Manufacturers, Womens Apparel - Retail, Swimwear & Accessories, Bras
Products & Services
This company is a manufactorer of women's hosiery, shapewear, and intimate apparel