BBB Business Review

BBB Accredited Business since 04/18/2014

Precision Homes of Canton, Inc.

Phone: (770) 720-2052Fax: (866) 625-9607View Additional Phone NumbersPO Box 4115, CantonGA 30114-0217 Send email to Precision Homes of Canton, Inc.View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 04/18/2014

BBB has determined that Precision Homes of Canton, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Precision Homes of Canton, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Precision Homes of Canton, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
02/12/2016Problems with Product / Service | Read Complaint Details

This builder is building a home across the street from my home. Every time is rains (which has been tons for the last 90 days) his construction site pours mud across the street and down my driveway. This mud is clogging my drains which is now causing erosion issues on my property.
This erosion is washing away expensive rubber mulch and I now have a huge mud stain from his construction site all the way to my house. The mud in our driveway is now being tracked into our home and garage.
I do not expect the contractor to unclog my drains ( I have had to do this every rain) or replace my expensive rubber mulch. All that I have asked was for the mud stain on my driveway to be cleaned. I have contacted *** ********* the owner of Precision Custom Homes several times in person and have showed him my problem. He doesn't seem to care at all about my problem. Yesterday he told me to "wait until the project is complete and then we'll see". I found no comfort in that. I am surprised that a custom builder would shrug off such a nuisance for a simple (probably $100) solution. I don't feel like I should have to pay for this,especially with project not complete as I would hate to have to clean it multiple times.

Desired Settlement
Clean my driveway now and at end of project if the mud returns to my property.

Business Response
Mr ****** did not speak with Dan, the Owner, but did speak with two of the subcontractors on the site. We have cleaned up the street multiple times during construction so that we would keep all neighbors happy. When Mr ****** complained about the mud to the county inspector and had a stop work issued for our job, we met the inspector at the site and he verified that no water was actively leaving our property and going onto Mr ******'s property. However, we put up more silt fencing at the street to alleviate subcontractors from parking on the site and tracking mud into the street.
We always want our homeowners and their neighbors to be happy and to impose as little as possible onto them as we build. We have agreed to have Mr. ******'s driveway pressure washed now that we have completed the construction across the street. We hope that this will alleviate any further issues and will resolve this claim.

Industry Comparison| Chart

Home Builders, Construction & Remodeling Services, Contractors - General, Design & Build Contractor

Additional Information

BBB file opened: 08/16/2005Business started: 03/28/2005
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Secretary of State- Professional Licensing Boards
237 Coliseum Dr
Macon, GA 31217-3805
(478) 207-2440

Type of Entity


Incorporated: March 2005, GA

Business Management
Principal: Ms. Katy Ellsworth (Co-Owner)Mr. Dan Ellsworth (Owner)
Business Category

Home Builders, Construction & Remodeling Services, Contractors - General, Design & Build Contractor

Alternate Business Names
Precision Custom Home Builders

1 Locations

  • PO Box 4115 

    Canton, GA 30114-0217(770) 720-2052
    (770) 630-0996
    Fax: (866) 625-9607

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Precision Homes of Canton, Inc. is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


Additional Phone Numbers

  • (770) 630-0996

Additional Web Addresses


Additional Email Addresses


BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


BBB began including complaint response text in BBB Business Reviews on July 1, 2013.

BBB reports the complaint response text for all reportable complaints against a business that are received electronically.


Industry Tips for Home Builders


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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

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