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          Piedmont Mechanical Contractors, Inc. has 1 locations, listed below.

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            Business ProfilePiedmont Mechanical Contractors, Inc.

            Heating and Air Conditioning

            Contact Information

            200 Grayson Industrial Pkwy

            Grayson, GA 30017-4151

            Visit Website
            (770) 266-4040

            Customer Reviews

            1.5/5

            Average of 16 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers heating and air conditioning services.

            Business Details

            Location of This Business
            200 Grayson Industrial Pkwy, Grayson, GA 30017-4151
            BBB File Opened:
            2/2/2006
            Years in Business:
            23
            Business Started:
            10/5/2000
            Business Incorporated:
            10/5/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Russell Waye, CEO
            • Mr. Christopher Stephen Waye, CFO
            • Mr. Shane Brawner, General Manager
            Contact Information

            Principal

            • Mr. Russell Waye, CEO

            Customer Contact

            • Mr. Christopher Stephen Waye, CFO
            • Mr. Shane Brawner, General Manager
            Additional Contact Information

            Fax Numbers

            • (770) 544-7671
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/27/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Approximately 3 months ago, I used American Home Shield to replace my Air Conditioner. They contracted the replacement out to Piedmont Mechanical Contractors. The Home Warranty covered the replacement of the *** but it was out of code, so I had to pay $2300 to bring it up to code. As of yesterday, the unit was leaking water in the basement and has damaged several items. I'm not looking for replacement of those items, just want my BRAND NEW unit repaired and installed correctly. I have since then communicated with piedmont and they have told me to find another company since it is over their 30 days.
            Read More
            Read 9 More Complaints

            Customer Reviews

            16 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michael F

            03/09/2024

            If PMC ever bothers to respond to me after more than a week of calling, I will amend this review to reflect any courtesy they actually extend.PMC does not return calls. PMC does not provide requested information from voicemails left, since they are consistently unavailable to answer calls. Can't hardly reach a human and when you do they refuse to help. I think their business model is to get the service visit fee from American Home Shield, then state they cannot do the work itself, so they make $125 or whatever from AHS just to visit the properties for 10 mins per. Doesn't seem like a lucrative business model, but why else simply refuse to do the repair and not provide any backup for why you cannot do a very routine furnace blower repair. Anyone reading these reviews should realize this is not a company worth trying to do business with.

            Piedmont Mechanical Contractors, Inc. Response

            03/11/2024

            ************* claims against our company are simply untrue. Our company reported our findings to *************' home warranty company who denied his claim. Our job is to make a diagnosis and report what we see and can only make repairs if we are authorized to do so. Regarding his claims that we do not answer the phone, this is simply not true. We spoke to ************* on Friday, and he continued to call after our normal business hours.
            Read 15 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

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