BBB Accredited Business since 06/29/2012
Henson Mechanical, Inc.
Phone: (678) 475-7622Fax: (770) 267-4084
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Complaint Breakdown by ResolutionAbout Complaint Details
|05/30/2013||Problems with Product / Service|
|08/22/2013||Problems with Product / Service | Read Complaint Details|
Complaint Category: Improper or inferior service
Complaint: My family and I were left all weekend without a temporary solution to having no A/C in 90+ degree heat.
Business' Initial Response
Complaint Resolution: BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
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