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Find a Location

AccuAir Heating & Cooling, Inc. has 1 locations, listed below.

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    Business ProfileforAccuAir Heating & Cooling, Inc.

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    12195 Highway 92 Ste 114-340, Woodstock, GA 30188-3602
    BBB File Opened:
    11/16/2009
    Years in Business:
    14
    Business Started:
    5/27/2009
    Business Incorporated:
    5/27/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Robert Stone, Owner
    Contact Information

    Principal

    • Mr. Robert Stone, Owner

    Customer Contact

    • Mr. Robert Stone, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/18/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Attached you will find that I had 2 systems ********** ****) installed on March 18, 2016. In the Proposal and Agreement(attached), it is clearly stated that there is a 10 year parts warranty and 10 year compressor warranty dated 3-16-16 with the total price of $6720.00, signed by *****************(Owner). I gave the green light and two days later the job was completed and paid for, for the total amount of $6720.00....invoice#***** is attached. On August 5th 2022 it was diagnosed that the blower motor in my upstairs unit had failed, and after finding out that my **** system was no longer under warranty I had ******* Heating and Air replace my blower motor on August 9th 2022 without warranty for the amount of $700.00. See ******* Heating and Air attached invoice. On August 5th 2022, I was able to contact ***************** and sent him the ********************* Invoice, and the serial number the the **** system. He mentioned that the parts should've been under warranty and that he would look into the matter. But after that night I was no longer able to get in contact with him. I sent him a couple of text messages, a phone call with voicemail, and Email. No response has been returned. This was when I made the decision to have ******* Heating and Air repair my ****. I understand that AccuAir would not be responsible for labor. ******* Heating and Air did quote me $189.00 to replace the blower motor if it was under warranty. ******* Heating and Air would also be able to provide this quote. AccuAir should honor the warranty, but since they did not they should at least honor the repair fee.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Atlanta & NE Georgia

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