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Handy Andy Home Renovations & All Repairs

Phone: (770) 912-2829

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
09/09/2013Problems with Product / Service | Read Complaint Details
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Complaint
Mr ***** ***** trading as Handy Andy Home Renovations and All repairs was contracted to complete repairs to my property at *** ******* **** ******* ** XXXXX and I paid him $1900) for this work.It has been nearly 6 months and despite my numerous request he has not completed any of this work.I am currently in Australia and have tried to discuss this matter with him with no luck
Product_Or_Service: Home Renovation

Desired Settlement
Please ask Mr ***** ***** to refund all the monies paid for the work which has not yet been completed.

Business' Initial Response
With the best of respect, I love some of these complaints! ***** signed a contract with us to perform a whole bunch of repairs per a line-item bid. All of the work as bid has long since been completed...beyond that we completed and additional round of repairs which were also paid for. The property has since been rented and occupied. ***** walked the property with me personally in January when 98% of the repairs were completed and was happy with the work.

His real issue has nothing to do with any of the repairs. We joint ventured to rent this property and he feels that I have been withholding the rent...which is not the case....and certainly has nothing to do with the contract for repairs. We have video support and documentation for everything that was done.

***** isn't owed anything for any of the work bid or completed...in fact, he owes us for some additional repairs that were never billed. Thanks so much!!

Industry Comparison| Chart

Handyman Services, Storm Windows & Doors, Fence Contractors, Windows - Installation & Service, Deck - Repair, Patio & Deck Builders, Painting Contractors, Home Improvements, Gutter Cleaning, Floor Laying, Refinishing & Resurfacing, Carpenters

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.