BBB Business Review
This Business is not BBB Accredited
Gametap.com
Phone: (404) 550-4590 ext 113Fax: (404) 885-4769View Additional Phone Numbers817 W Peachtree St NW Ste 510, Atlanta, GA 30308-1185
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BBB Accreditation
Gametap.com is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Gametap.com's rating include:
- 53 complaints filed against business
- Failure to respond to 29 complaints filed against business.
- One complaint filed against business that was not resolved.
- BBB does not have sufficient information to determine how long this business has been operating. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
- BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 5 |
| Billing / Collection Issues | 10 |
| Delivery Issues | 4 |
| Problems with Product / Service | 34 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 53 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topContact Information
Mr. Andrew Feury (Operations Manager)Number of Employees
25
Business Category
Games & Supplies, Video Games - Dealers
Alternate Business Names
GametapLocationsX
1 Locations
817 W Peachtree St NW Ste 510
Atlanta, GA 30308-1185Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Gametap.com is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Games & Supplies
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.