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BBB Accredited Business since 11/01/1952

The Coca-Cola Company (Headquarters)

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Phone: (404) 887-3498Fax: (404) 676-4903View Additional Phone NumbersPO Box 1734, AtlantaGA 30301-1734 Send email to The Coca-Cola CompanyView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 11/01/1952

BBB has determined that The Coca-Cola Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised The Coca-Cola Company's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 114 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

114 complaints closed with BBB in last 3 years | 32 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues17
Billing / Collection Issues8
Delivery Issues10
Problems with Product / Service79
Guarantee / Warranty Issues0
Total Closed Complaints 114

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on The Coca-Cola Company

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 11/01/1952Business started: 01/01/1952
Type of Entity

Corporation

Incorporated: September 2005, GA

Contact Information
Principal: Ms. Nancy Tyndal Ms. Carmen Davis (Mgr. Consumer Communications) Kehle (Manager) Chris King Matt McMillan Ms. Helen Price (Manager, Community Relations) Russell Jacobs (Director)Ms. Ingrid Saunders-Jones (Sr. VP, Corp. External Affairs) Wallace (Executive Director)
Number of Employees

900

Business Category

Food & Beverage Services, Beverages, Aircraft Charter, Rental & Lease, Museums, Amusement Parks & Places, Soda Fountain Shops

Alternate Business Names
Coca-Cola Co Inc Aviation Dept, Coca-Cola Enterprises, World of Coca Cola Atlanta, My Coke Rewards

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.