BBB Accredited Business since 11/01/1952
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A BBB Accredited Business since 11/01/1952
BBB has determined that The Coca-Cola Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised The Coca-Cola Company's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 114 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||17|
|Billing / Collection Issues||8|
|Problems with Product / Service||79|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||114|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on The Coca-Cola Company
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: September 2005, GA
Contact InformationPrincipal: Ms. Nancy Tyndal Ms. Carmen Davis (Mgr. Consumer Communications) Kehle (Manager) Chris King Matt McMillan Ms. Helen Price (Manager, Community Relations) Russell Jacobs (Director)Ms. Ingrid Saunders-Jones (Sr. VP, Corp. External Affairs) Wallace (Executive Director)
Number of Employees
Food & Beverage Services, Beverages, Aircraft Charter, Rental & Lease, Museums, Amusement Parks & Places, Soda Fountain Shops