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United Acceptance, Inc.

Phone: (770) 799-1842Fax: (770) 799-1842View Additional Phone Numbers2400 Lake Park Dr SE Ste 100, SmyrnaGA 30080-8993 Send email to United Acceptance, Inc.http://www.unitedacceptance.com

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BBB Accreditation

This business has applied for accreditation with the Better Business Bureau, it has been found to meet our BBB Code of Business Practices. It is awaiting BBB Board of Directors review, as required by BBB policy.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised United Acceptance, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 29 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

29 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues16
Delivery Issues3
Problems with Product / Service10
Advertising / Sales Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 29

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on United Acceptance, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 02/24/1999Business started: 09/10/1991
Type of Entity

Corporation

Incorporated: September 1991, GA

Business Management
Principal: Mr. Nick Brady, Jr. (Executive Vice President)
Contact Information
Mr. Joel Santorelli (Compliance Officer)
Number of Employees

146

Business Category

Financial Services, Loan Servicing, Consumer Finance & Loan Companies

Products & Services

This company is a financial organization that provides capital and servicing solutions to automobile dealerships that have a "buy here pay here" operation.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.