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In Metro Atlanta, Athens and NE Georgia

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BBB Accredited Business since 09/03/2004

Foundation Financial Group

Phone: (770) 226-5888Fax: (770) 226-5898View Additional Phone Numbers100 Galleria Pkwy SE Ste 1400, AtlantaGA 30339-5948 Send email to Foundation Financial Group

1 Person Trusts Foundation Financial Group

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BBB Accreditation

A BBB Accredited Business since 09/03/2004

BBB has determined that Foundation Financial Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Foundation Financial Group's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 29 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

29 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues6
Billing / Collection Issues2
Problems with Product / Service21
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 29

Additional Information

BBB file opened: 09/03/2004Business started: 12/01/1994

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Contact Information
Principal: Melissa Palmer (SVP Compliance)Customer Contact: Ms. Pamela K. Nelson (Compliance Specialist)Mr. Raymond Drohan (DGM)Mr. Kris Williams (President)
Number of Employees


Business Category

Financial Services, Mortgage Bankers, Retirement Planning Service, Insurance - Life, Insurance - Homeowners, Insurance - Auto

Products & Services

This company is a residential mortgage lender. They specialize prime mortgage loans, in addition to FHA and government sponsored programs.

BBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
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