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Lexis Nexis Risk Solutions

Find a Location

(888) 497-0011View Additional Phone Numbers1000 Alderman Dr, AlpharettaGA 30005-4101View Additional Web Addresses

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BBB Accreditation

Lexis Nexis Risk Solutions is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Lexis Nexis Risk Solutions' rating include:

  • Failure to respond to 3 complaints filed against business.

Factors that raised Lexis Nexis Risk Solutions' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

69 complaints closed with BBB in last 3 years | 11 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues5
Delivery Issues1
Problems with Product / Service63
Advertising / Sales Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 69

Additional Information

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BBB file opened: 05/08/2008Business started: 01/20/1975
Contact Information
Principal: Mr. Mark Kelsey Ms. Jelani Headley (Manager of Operations)Mr. Shezlon Khan (Consumer Advocacy)Mr. Rick Nelson
Number of Employees

1500

Business Category

Credit Reporting Agencies, Screening - Background & Employment, Drug & Alcohol Screening & Testing, Services - General, Computers - Programming, Information Bureaus

Products & Services

This company offers public records & business information online.

Alternate Business Names
KnowX, LLC, Lexis Nexis, Lexisnexis - Choicepoint, Lexisnexis Group, LexisNexis Risk Solutions, Lexisnexis Risk Solutions Inc, LexisNexis Screening Solutions Inc., Lexisnexis Special Services Incorporated
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