This Business is not BBB Accredited
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Lexis Nexis Risk Solutions is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Lexis Nexis Risk Solutions' rating include:
- Failure to respond to 3 complaints filed against business.
Factors that raised Lexis Nexis Risk Solutions' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||5|
|Problems with Product / Service||63|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||69|
Contact InformationPrincipal: Mr. Mark Kelsey Ms. Jelani Headley (Manager of Operations)Mr. Shezlon Khan (Consumer Advocacy)Mr. Rick Nelson
Number of Employees
Credit Reporting Agencies, Screening - Background & Employment, Drug & Alcohol Screening & Testing, Services - General, Computers - Programming, Information Bureaus
Products & Services
This company offers public records & business information online.
Alternate Business NamesKnowX, LLC, Lexis Nexis, Lexisnexis - Choicepoint, Lexisnexis Group, LexisNexis Risk Solutions, Lexisnexis Risk Solutions Inc, LexisNexis Screening Solutions Inc., Lexisnexis Special Services Incorporated
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