BBB Business Review
This Business is not BBB Accredited
Espree Card
Phone: (404) 806-7244Fax: (770) 874-2267View Additional Phone Numbers2778 Cumberland Blvd SE Pmb 232, Smyrna, GA 30080-3048http://www.espreecard.com
BBB Business Reviews may not be reproduced for sales or promotional purposes.
BBB Accreditation
Espree Card is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Espree Card's rating include:
- Length of time business has been operating.
- 27 complaints filed against business
Factors that raised Espree Card's rating include:
- Response to 27 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 2 |
| Billing / Collection Issues | 5 |
| Delivery Issues | 2 |
| Problems with Product / Service | 18 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 27 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topType of Entity
Limited Liability Company
Contact Information
Principal: Client Services Ms. Nici Callahan (Call Center Manager)Number of Employees
50
Business Category
Credit Cards & Plans, Financial Services
Products & Services
FirstView, LLC is a privately-held provider of card issuing and acquiring solutions in high-growth, high-margin sectors of the payments processing industry. FirstView is focused on providing card-based banking solutions to unbanked consumers under the Espree® trade name and electronic bill payment solutions to billers under the FirstPoynt® label, through multiple sponsor banks and merchant acquiring relationships.
Alternate Business Names
Firstview, LLCIndustry Tips
BBBTips on Saving and InvestingChoosing a Credit Card for Your Business
Is Your Teen Ready for a Credit Card?
Online Credit Cards - Look Before you Click!
Selecting a Financial Planner
Use Caution with Gold and Platinum Card Offers
Whos Swiping Your Credit Card
LocationsX
1 Locations
2778 Cumberland Blvd SE Pmb 232
Smyrna, GA 30080-3048(404) 806-7244
(866) 520-6478Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Espree Card is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Credit Cards & Plans
BBBTips on Saving and InvestingChoosing a Credit Card for Your Business
Is Your Teen Ready for a Credit Card?
Online Credit Cards - Look Before you Click!
Selecting a Financial Planner
Use Caution with Gold and Platinum Card Offers
Whos Swiping Your Credit Card
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.