BBB Accredited Business since 11/07/2000
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A BBB Accredited Business since 11/07/2000
BBB has determined that Atlanticus Services Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Atlanticus Services Corporation's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 83 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||60|
|Problems with Product / Service||21|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||83|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Atlanticus Services Corporation
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
In a statement dated 10/31/2008, Compucredit advised the BBB that Urban Trust Bank has recently decided to close certain Salute credit card accounts issued by Urban Trust Bank and serviced by CompuCredit Corporation. Letters regarding the account closure have been mailed to affected customers. Consumers may direct inquires regarding this matter to the companies toll free Customer Service Unit at 1-800-708-9040.
In a statement dated 11/04/2008, Compucredit advised that Columbus Bank and Trust Company had recently decided to close certain Aspire Visa credit card accounts issued by Columbus Bank and Trust and serviced by Compucredit Corporation. Letters regarding the account closures have been mailed to affected customers. Consumers may direct inquires regarding this matter to Compucredit's toll free Customer Service Unit at 1-800-820-3054.
CompuCredit Corporation has also advised the BBB that further account closures may occur in the future.BBB file opened: 10/24/2000Business started: 01/01/1996
Type of Entity
Incorporated: March 1971, GA
Business ManagementPrincipal: Mr. Greg Ryan (Director of Executive Corresponce)Mr. Jeff Howard (CEO)
Contact InformationMr. Jeffrey Howard (CEO)
Credit Card Processing Service, Credit Card - Merchant Services, Rent to Own, Collection Agencies, Credit Services, Credit Cards & Plans