BBB Business Review

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BBB Accredited Business since 11/07/2000

Atlanticus Services Corporation

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Phone: (770) 828-2000Fax: (404) 420-2808View Additional Phone Numbers5 Concourse Pkwy STE 400, AtlantaGA 30328-9114View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 11/07/2000

BBB has determined that Atlanticus Services Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Atlanticus Services Corporation's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 83 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

83 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues60
Problems with Product / Service21
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 83

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Atlanticus Services Corporation

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Additional Information

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In a statement dated 10/31/2008, Compucredit advised the BBB that Urban Trust Bank has recently decided to close certain Salute credit card accounts issued by Urban Trust Bank and serviced by CompuCredit Corporation. Letters regarding the account closure have been mailed to affected customers. Consumers may direct inquires regarding this matter to the companies toll free Customer Service Unit at 1-800-708-9040.

In a statement dated 11/04/2008, Compucredit advised that Columbus Bank and Trust Company had recently decided to close certain Aspire Visa credit card accounts issued by Columbus Bank and Trust and serviced by Compucredit Corporation. Letters regarding the account closures have been mailed to affected customers. Consumers may direct inquires regarding this matter to Compucredit's toll free Customer Service Unit at 1-800-820-3054.

CompuCredit Corporation has also advised the BBB that further account closures may occur in the future.

BBB file opened: 10/24/2000Business started: 01/01/1996
Type of Entity

Corporation

Incorporated: March 1971, GA

Business Management
Principal: Mr. Greg Ryan (Director of Executive Corresponce)Mr. Jeff Howard (CEO)
Contact Information
Mr. Jeffrey Howard (CEO)
Business Category

Credit Card Processing Service, Credit Card - Merchant Services, Rent to Own, Collection Agencies, Credit Services, Credit Cards & Plans

Alternate Business Names
Emerge Credit Card, MyTributeCard, Salute Visa, Compucredit Corp-Aspire Visa, Aspire Visa Card Services, Compucredit/Emerge, Emerge Mastercard, Tribute Mastercard, Aspire Visa, Emerge Visa & Mastercard, Embrace Card Services, Tribute Card Services, Emerald Card Services, Emerge Card Services, Salute Card Services, Majestic Card Services, Imagine Card Services, CSS Corporation
Industry Tips
Credit Card Offers

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.